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Our Performance
Alpha is a consistently high performing organisation, as demonstrated in our Key Information and Regulatory Judgements sections.
Always Striving to do Better
Alpha's size and ethos allow us to provide a personalised, tenant-focused service. According to recent independent research, overall tenant satisfaction with Alpha's services is 91%, one of the highest levels in Northern Ireland. However, we are not complacent, and are determined to improve further, including in listening - and responding to - tenants' views.
Alpha is a housing association and charity regulated by the Department for Communities, the Charity Commission for Northern Ireland and the Financial Conduct Authority. We strive to uphold the highest standards of governance to help ensure high-quality and equitable services for all tenants.
Alpha delivers high-quality services but we are always striving to do even better for our residents
Cameron Watt, Chief Executive
Key Information
View Key Information
Access key documents summarising our performance
Regulatory Judgements
View Regulatory Judgements
Read our latest regulatory judgements
The Alpha difference
Building homes across
Northern Ireland
Maintaining our homes to
high standards
Nurturing places where
people thrive
What our Tenants say about us
I have made many great friendships. Our Scheme Co-ordinator gives us great support. We have lots of scheme activities so there's always something to look forward to.
I enjoy the social activities and events. Alpha have been good at supporting tenants during the pandemic.
I like living here because of the safety and security. Denise, our Scheme Co-ordinator, is very helpful. The setting is peaceful with attractive grounds. I have also made new friends.
Latest Performance News
More News
3rd December 2024
Building Homes
20th November 2024
Our Performance
31st October 2024
Biodiversity