Our Performance

Alpha is a consistently high performing organisation, as demonstrated in our Key Information and Regulatory Judgements sections.

Always Striving to do Better

Alpha's size and ethos allow us to provide a personalised, tenant-focused service. According to recent independent research, overall tenant satisfaction with Alpha's services is 91%, one of the highest levels in Northern Ireland. However, we are not complacent, and are determined to improve further, including in listening - and responding to - tenants' views.

91 percent tenant satisfaction

Alpha is a housing association and charity regulated by the Department for Communities, the Charity Commission for Northern Ireland and the Financial Conduct Authority. We strive to uphold the highest standards of governance to help ensure high-quality and equitable services for all tenants.

Alpha delivers high-quality services but we are always striving to do even better for our residents

Cameron Watt, Chief Executive

Key Information

Access key documents summarising our performance

View Key Information
Regulatory Judgements

Read our latest regulatory judgements

View Regulatory Judgements

The Alpha difference

Affordable housing

Building homes across
Northern Ireland

High quality housing

Maintaining our homes to
high standards

Caring community

Nurturing places where
people thrive

What our Tenants say about us

I have made many great friendships. Our Scheme Co-ordinator gives us great support. We have lots of scheme activities so there's always something to look forward to.

Billy Mooreland Close, Ballymena

I enjoy the social activities and events. Alpha have been good at supporting tenants during the pandemic.

Lily Northland Court, Carrickfergus

I like living here because of the safety and security. Denise, our Scheme Co-ordinator, is very helpful. The setting is peaceful with attractive grounds. I have also made new friends.

Trevor Rathmore Manor, Newtownabbey