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Always Striving to do Better
Alpha's size and ethos allow us to provide a personalised, tenant-focused service. According to recent independent research, overall tenant satisfaction with Alpha's services is 91%, one of the highest levels in Northern Ireland. However, we are not complacent, and are determined to improve further, including in listening - and responding to - tenants' views.
Alpha is a housing association and charity regulated by the Department for Communities, the Charity Commission for Northern Ireland and the Financial Conduct Authority. We strive to uphold the highest standards of governance to help ensure high-quality and equitable services for all tenants.
Alpha delivers high-quality services but we are always striving to do even better for our residents
Cameron Watt, Chief Executive
The Alpha difference
Building homes across
Maintaining our homes to
Nurturing places where
What our Tenants say about us
I have made many great friendships. Our Scheme Co-ordinator gives us great support. We have lots of scheme activities so there's always something to look forward to.
I enjoy the social activities and events. Alpha have been good at supporting tenants during the pandemic.
I like living here because of the safety and security. Denise, our Scheme Co-ordinator, is very helpful. The setting is peaceful with attractive grounds. I have also made new friends.