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At a Glance
Alpha is responsible for the maintenance and many of the repairs to your home. However, as tenants, you also have a duty to maintain your home in a decent condition and try to repair minor faults yourself.
Our Maintenance team provides 24 hour service, supported by our response maintenance contractors and Radius Connect 24. Depending on the urgency of any issue, repairs will usually take between 24 hours and 20 days to complete.
In addition to routine repairs, Alpha completes extensive planned improvements to keep our homes in good condition. For tenants with particular needs, we also provides aids and adaptations for tenants, based on recommendations from Occupational Therapists.