Privacy Policy

About us
Alpha Housing is a housing association registered with the Department of Communities (registration number 54), registered as an Industrial and Provident Society (No IP394) and registered with the Charity Commission (NIC105339).

We are committed to protecting the privacy of all personal information obtained from you during any visits to the Alpha Housing website.

This Privacy Notice sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with this website will be processed.

What information do we collect?

This website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you. We collect questions, queries or feedback you leave on our contact forms, including your name, email address, telephone and postcode, if you use our online form to contact us.

Generally, the information that we hold about you is provided to us by yourself when you use our services.

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. We collect information about you when you apply for housing, become a tenant, request our services or a repair or otherwise provide personal details when you use our online services. We may also receive information from third parties.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Links to other websites

This website contains links to other websites. This Website does not endorse or favour any specific commercial product or business. A link to a third-party website does not imply endorsement. We are not responsible for the content of any linked website.

Other third-party content – YouTube
We embed external content from third-party websites such as YouTube. It is delivered using devices and services provided by such third -party sites that can be inserted into our site. Whilst we have made all reasonable efforts to display only appropriate YouTube videos through the embedded YouTube player, we are not responsible for any YouTube content accessed from our website. After a selected video clip plays, YouTube may suggest related videos, which can be played in the embedded video player. We are not responsible for this content.

Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us.

We hold privacy notices for our tenants, employees and job applicants. For further information please contact helen.mccoubrey@alphahousingni.org

This statement was last updated on 27 October 2021 and will be routinely reviewed.