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Our Performance
Key Information
Each year externally Audited Accounts and an accompanying Trustee Report is published.
Annual Reviews
The Annual Review summarises our performance and accounts for the previous year.
| Document Name |
|---|
| Annual Review 2023-24 (Pdf - 1.4 MB) |
| Annual Review 2022-23 (Pdf - 1.7 MB) |
| Annual Review 2021-22 (Pdf - 771.2 KB) |
Audited Accounts
Each year externally Audited Accounts and an accompanying Trustee Report is published.
| Document Name |
|---|
| Audited Accounts 2024 (Pdf - 505.5 KB) |
| Audited Accounts 2023 (Pdf - 486.3 KB) |
| Audited Accounts 2022 (Pdf - 490.3 KB) |
Housemark Reports
Housemark is the UK-wide benchmarking service housing associations use to help understand their performance.
| Document Name |
|---|
| Housemark Summary Report 2022 (Pdf - 1.3 MB) |
| Housemark Summary Report 2021 (Pdf - 309.6 KB) |
STAR Surveys
Tenant satisfaction levels are established by an independent agency completing a random sample survey every other year.
| Document Name |
|---|
| STAR Survey Report 2022-23 (Pdf - 757.2 KB) |
| STAR Survey Report 2020-21 (Pdf - 451.2 KB) |
| STAR Survey Report 2018-19 (Pdf - 501.7 KB) |
Value for Money Statements
How Value for Money is delivered for tenants is set out in an annual statement prepared for the Department for Communities.
| Document Name |
|---|
| Value for Money Statement 2023-24 (Pdf - 621.9 KB) |
| Value for Money Statement 2022-23 (Pdf - 730.4 KB) |
| Value for Money Statement 2021-22 (Pdf - 258.2 KB) |