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Our Performance
Key Information
Each year externally Audited Accounts and an accompanying Trustee Report is published.
Audited Accounts
Each year externally Audited Accounts and an accompanying Trustee Report is published.
Document Name |
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Audited Accounts 2021 (Pdf - 462.7 KB) |
Audited Accounts 2020 (Pdf - 464.9 KB) |
Audited Accounts 2019 (Pdf - 441.5 KB) |
Housemark Reports
Housemark is the UK-wide benchmarking service housing associations use to help understand their performance.
Document Name |
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Housemark Summary Report 2021 (Pdf - 309.6 KB) |
Sector Scorecard Report 2021 (Pdf - 1.0 MB) |
STAR Surveys
Tenant satisfaction levels are established by an independent agency completing a random sample survey every other year.
Document Name |
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STAR Survey Report 2020-21 (Pdf - 451.2 KB) |
STAR Survey Report 2018-19 (Pdf - 501.7 KB) |
Value for Money Statements
How Value for Money is delivered for tenants is set out in an annual statement prepared for the Department for Communities.
Document Name |
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Value for Money Statement 2020-21 (Pdf - 286.2 KB) |
Value for Money Statement 2019-20 (Pdf - 229.3 KB) |
Value for Money Statement 2018-19 (Pdf - 371.5 KB) |