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Our Performance
Key Information
Each year externally Audited Accounts and an accompanying Trustee Report is published.
Audited Accounts
Each year externally Audited Accounts and an accompanying Trustee Report is published.
| Document Name |
|---|
| Audited Accounts 2021 (Pdf - 462.7 KB) |
| Audited Accounts 2020 (Pdf - 464.9 KB) |
| Audited Accounts 2019 (Pdf - 441.5 KB) |
Housemark Reports
Housemark is the UK-wide benchmarking service housing associations use to help understand their performance.
| Document Name |
|---|
| Housemark Summary Report 2021 (Pdf - 309.6 KB) |
| Sector Scorecard Report 2021 (Pdf - 1.0 MB) |
STAR Surveys
Tenant satisfaction levels are established by an independent agency completing a random sample survey every other year.
| Document Name |
|---|
| STAR Survey Report 2020-21 (Pdf - 451.2 KB) |
| STAR Survey Report 2018-19 (Pdf - 501.7 KB) |
Value for Money Statements
How Value for Money is delivered for tenants is set out in an annual statement prepared for the Department for Communities.
| Document Name |
|---|
| Value for Money Statement 2020-21 (Pdf - 286.2 KB) |
| Value for Money Statement 2019-20 (Pdf - 229.3 KB) |
| Value for Money Statement 2018-19 (Pdf - 371.5 KB) |